Terms of Service

Last Updated: June 2026

Welcome to My Cravee. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website or services.

1. General Conditions

By using this website, you represent that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.

We reserve the right to refuse service to anyone for any reason at any time.

2. Products and Services

We strive to ensure that all product descriptions, images, pricing, and availability information are accurate. However, we do not guarantee that all information on the website is always complete, current, or error-free.

We reserve the right to:

  • Modify or discontinue products without prior notice.
  • Limit quantities available for purchase.
  • Refuse or cancel orders at our discretion.

3. Pricing and Payments

All prices displayed on the website are in Indian Rupees (INR) unless otherwise stated.

By placing an order, you agree to provide accurate and complete payment information. Orders will only be processed after successful payment authorization.

We reserve the right to correct pricing errors and cancel orders affected by such errors.

4. Order Acceptance and Cancellation

After placing an order, you will receive an order confirmation. This confirmation does not constitute acceptance of the order.

We reserve the right to:

  • Cancel orders suspected of fraud or unauthorized activity.
  • Refuse orders that violate these Terms.
  • Cancel orders due to product unavailability, pricing errors, or operational issues.

Customers may request order cancellation before the order has been shipped.

5. Shipping and Delivery

Shipping and delivery timelines are estimates only and may vary due to courier operations, weather conditions, public holidays, or other circumstances beyond our control.

Please refer to our Shipping Policy for detailed information.

6. Returns and Refunds

Returns, exchanges, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review the policy before making a purchase.

7. User Responsibilities

You agree not to:

  • Use the website for any unlawful purpose.
  • Attempt to gain unauthorized access to our systems.
  • Transmit malicious software, viruses, or harmful code.
  • Interfere with the operation or security of the website.
  • Submit false or misleading information.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos
  • Trademarks
  • Product images
  • Graphics
  • Text
  • Website design
  • Software and functionality

is the property of My Cravee or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

9. Limitation of Liability

To the fullest extent permitted by law, My Cravee shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of the website
  • Inability to access the website
  • Product usage
  • Delivery delays
  • Technical issues
  • Third-party services

Our total liability shall not exceed the amount paid by the customer for the relevant order.

10. Disclaimer of Warranties

All products and services are provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied.

We do not guarantee uninterrupted, secure, or error-free operation of the website.

11. Third-Party Services

Our website may contain links to third-party websites or integrate with third-party service providers, including payment gateways and shipping partners.

We are not responsible for the content, policies, or practices of third-party services.

12. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your information.

13. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Rajkot, Gujarat, India.

14. Changes to These Terms

We reserve the right to update, modify, or replace these Terms of Service at any time. Any changes will be effective immediately upon posting on this page.

Your continued use of the website after changes are posted constitutes acceptance of the revised Terms.

15. Contact Information

For questions regarding these Terms of Service, please contact us:

My Cravee

Website: https://mycravee.com/

Email: info@mycravee.com

Phone: +91 9213410628

Address: Office No. 427, The Spire 2, Near Sheetal Park Bus Stand, 150 Ft Ring Road, Rajkot, Gujarat – 360006, India.